Support Tool
The SOLANA support checker analyzes your PC configuration, security settings, BIOS state, installed software, and system details so support can diagnose issues faster and with less back-and-forth.
How It Works
A guided support flow built to feel clear, technical, and low-friction from launch to report sharing.
Launch from the hero, then the waiting screen takes over while the desktop tool uploads diagnostics.
Diagnostics Coverage
CPU, GPU, RAM, storage, and basic machine details.
Defender, firewall, UAC, SmartScreen, and related status.
Secure Boot, TPM, virtualization, and BIOS mode checks.
Drivers, redistributables, overlays, and peripheral software.
View & Share Reports
After the diagnostics finish, your report stays available through the SOLANA run ID so you can review it, reopen it later, or pass it straight to support.
Launch the support tool, keep the waiting page open, and let the diagnostics upload automatically.